What Should I Do If FedEx Lost My Package?

Do FedEx drivers steal packages?

IN FACT: FedEx drivers are responsible for damaged and lost while onhand, whereas UPS drivers are not.

This explains why more UPS packages arrive damaged whereas FedEx packages don’t.

Theft by drivers are highly unlikely – not because of ethical issues, but due to security of the job that pays decent salary..

What does FedEx do when they lose your package?

FedEx allows either the shipper or the receiver to file the claim for a lost package. They say it should be whoever has the interest in the items shipped. … FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen.

How much will FedEx pay for lost package?

FedEx offers standard declared value coverage. If the company is responsible for a parcel being lost, stolen or damaged, the shipper can file a claim to recover up to $100 in value. If you’re sending something worth more than $100, you can purchase additional coverage by declaring the value of your parcel.

Can you sue FedEx for a lost package?

Whoever paid FedEx can file a claim. By default, FedEx packages have up to $100 of protection from loss or damage. If the value is more than that, the shipper must “declare” that value, AND pay for additional coverage. Also, as part of the claim process, the shipper will need to submit proof of value of the contents.

Who is responsible if a package is lost?

If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.

Do lost packages ever get found?

In practice, we have never had any lost package found by USPS. … If possible take your packages to the local post office and get a paper receipt evidence with both Amazon and USPS that you are not a crank. Report it to local police and file a claim with the post office on every package.

What should I do if my package is lost?

The first step in finding a lost package is to go to your local Post Office. Let them know that you have a package missing, and ask them to start a Mail Recovery Center Search Request. To start a Search Request, your package must be worth at least $25 – below that and the items are probably already gone.

How do I know if FedEx lost my package?

If your FedEx shipment went missing Enter your tracking number, add any supporting documents (especially for objects worth more than $100) such as shipping receipts or insurance files. Submit your claim and then you can easily track it through the FedEx claim website. You can check it 24/7 for immediate updates.

Does ups lose a lot of packages?

Like less than 1/2% of the time – and that’s lost AND damaged. Now, UPS handles somewhere around 12 million packages a day, so there’s a large number of them. But as a percentage, not many.